With a strategic vision to deliver bespoke services at an affordable cost to the customers, add valve to the customers and crave niche in the highly competitive market. To provide affordable bespoke Hospitality & Housekeeping services with consistency and ensure a clean, safe and healthy environment
Section 1
S.NO | Procedure | Standards | Frequency |
1 | Pick up any large pieces of paper etc. which may block the head or hose of the vacuum cleaner. | The carpet is free of dust, grit, litter, marks and spots water or other liquid. | 1 x daily or as required. |
2 | Vacuum all carpet, move furniture as required. | The carpet is free of stains, spots, scuffs or scratches on traffic lanes, around furniture and it inaccessible areas (edges, corners and around furniture) are free of dust, grit, lint and spots. | 1 x week or as required. |
3 | When vacuuming with power head type of vacuum cleaner in open traffic areas walk up and down with the vacuum, letting the power head and do most of the work. | ||
4 | While at the same time being aware of pedestrian traffic and your vacuum cord. | ||
5 | Vacuuming tight traffic areas use the vacuum in a push forward pull back motion if vacuuming under a bed with a patient in it, squat down to push vacuum under bed/carpet if undetached to clean. | ||
6 | While at the same time being aware of pedestrian traffic and your vacuum cord. |
TOOLS & EQUIPMENT REQUIRED: Power cord (3 phase plug, Vacuum Machine, accessories of Machine, Duster, Hand broom with Pan, Sign Board).
S.NO | Procedure | Standards | Frequency |
1 | All carpet areas are cleaned with vacuum cleaners with periodic cleaning by other methods, (l,e extraction, host or bonnet) to maintain the carpet in as hygienic state as possible. | The carpet is free of dust, grit, litter, marks and spots water or other liquid. | 1 x a week or as required. |
2 | When a slippage occurs on carpet, promt action should be taken to remove the slippage. This helps prevent the the chance of bacterial contamination and staining. NOTE: Use cold water for blood spills. Consult Environmental Services Supervisor if not sure of type of method required and chemical to be used. | The carpet is free of stains, spots, scuffs, or scratches on traffic lanes, around furniture and at pivot points. | 1 a week or as required. |
3 | Small spills can be covered with a wet cloth to allow slow drying while equipment is being obtained . This could help prevent staining in the event of drying. | Inaccessible areas (edges, corners and around furniture) are free of dust, grit, lint and spot. | 1 a week or as required. |
4 | Care should be taken when walking from damp carpet unto vinyl or slipping could result. | Where carpets are vacuumed/cleaned is to done as mentioned in section carpet vacuuming. | 1 a week or as required. |
S.NO | Procedure | Standards | Frequency |
1 | If carpet is soiled by damp matter should be spot cleaned. | The carpet is free of dust, grit, litter, marks and spots water or other liquid. | 1 x a week or as required. |
2 | Spray the soiled area with carpet spotter and press a piece of soft cloth into the soiled area. | The carpet is free of stains, spots, scuffs, or scratches on traffic lanes, around furniture, and at pivot points. | 1 a week or as required. |
3 | Repeat until stain is removed NB: do not flood stain with water and spotter as soil will remove to the outside edges and cause a larger stain. Spill should be cleaned as soon as it is practical or kept damp until spotting can take place. | The carpet is free of stains, spots, scuffs or scratches on traffic lanes around furniture and at pivot points. | 1 a week or as required. |
TOOLS & EQUIPMENT REQUIRED: Spot remover chemical as approved by the Manager, water container, duster, sponge, water sprayer bottle, for safety manage to keep water machine nearby for emergency use if required.
S.NO | Procedure | Standards | Frequency |
1 | Take all equipment of the area of spoilage. | The carpet is free of dust, grit, litter, marks and spots, water of other liquid. | 1x monthly or as required. |
2 | Remove as much furniture as possible. | The carpet is free of stains, spots, scuffs or scratched on traffic lanes around furniture and pivot points. | 1x weekly or as required. |
3 | Vacuum the area to be extracted (if not wet) before starting stain removal. Use vacuum with power head. | Inaccessible areas (edges, corners and around furniture) are free of dust, grit, lint and spots. | 1x week.ly or as required |
4 | Spot the area with carpet spotting detergent if required. If blood has soiled the carpet, spot clean with cold water and saline solution. | Where carpets are vacuumed/cleaned this should be done as mentioned in. | 1x daily or as required. |
5 | Using the extraction unit always overlap your passes. Moving at a steady pace allowing the | Carpet should be dry enough to prevent re-soiled through trafficking | |
6 | Machine and solution enough time to thoroughly clean the carpet. | All equipment should be ready to use again and in a clean and tidy state. | |
7 | For badly soiled areas this process may have to be repeated until you achieve the required result. |
TOOLS & EQUIPMENT REQUIRED: Extraction Machine with spray jet or Complete Disc machine with soft brush pad & holder, Electric extension cord with 3 pin plug, spot remover chemical, dusters, vacuum machine and chemicals for shampooing carpet cleaning, air blower for drying carpet, caution signage
S.NO | Procedure | Standards | Frequency |
1 | Dirt particles to be removed by vacuuming. | The mat is free of dust, grit, litter, stains, spots, marks and water or other liquids. | 1x daily or as required. |
2 | For slippage and soiled mats, clean with carpet spotter. | All the accumulated deposits should have been removed. Mat should have a spot free clean appearance. | 1x daily or as required. |
3 | For excessively soiled mats, use water pressure machine if washable, refer to the manager if found difficult to clean. | The carpet is free of stains, spots, scuffs or scratches on traffic lanes around furniture and at pivot points. | |
4 | Collect clean mat for replacement. |
TOOLS & EQUIPMENT REQUIRED: Extraction machine with spray jet, vacuum machine, duster, hard hand broom, pan, bucket, spot remover chemical, water machine pressure if required.
S.NO | Procedure | Standards | Frequency |
1 | Remove as much furniture as possible. | The carpet should be free of spoilage and have a bright appearance. Deep spoilage should be loose and can be vacuumed out on drying. | 1x3 month or as required. |
2 | Mix chemical/water to instructions as per solution manufacturer, stay in the spray pump. | Carpet should be dry to the touch and ready to use without re-soiling. | |
3 | Adjust spray nozzle to a fine spray and spray the carpet evenly all over. NOTE: DO NOT spray too far ahead or spray will dry before bonnet is applied to the carpet and poor cleaning will result. | The carpet should now be clean and in a tidy state. | |
4 | Soak the bonnet in warm water (half fill wringer bucket), then pull through the wringer several times to remove most of the water. Places under the spike drive and run in lateral sweeps across the carpet, overlapping each run. When the bonnet becomes soiled turn over. | All equipment should be ready to use again and in a clean and tidy states. | |
5 | When both sides are soiled, turnover. When both sides are soiled wash in warm water, wring and start again. When area is completed, wipe skirtings to remove detergent. | ||
6 | Place blow dryer in position to facilitate drying. | ||
7 | When carpet is dry vacuum again to remove loosed soil and limt. | ||
8 | On completion of procedure, clean machine and spike drive. Wash bonnets in washing machine in readiness for the next area. | ||
9 | Wash buckets and place to dry. Empty and wash spray pumps hoses and fittings and hang to dry. |
TOOLS & EQUIPMENT REQUIRED: Extraction machine with spray jet or complete disc machine with soft brush pad and holder, electric extension cord with 3 pin plug, spot remover chemical, dusters, vacuum machine and chemicals for shampooing carpet cleaning, air blower for drying carpet, caution signage.
S.NO | Procedure | Standards | Frequency |
1 | soiled area where traffic is heavy and great difficulty is found in extracting or using the bonnet due to re-soiling host method can be used. | The mat is free of dust, grit, litter, stains, spots, marks and water or other liquids. | 1x daily or as required. |
2 | Vacuum the area to be treated to remove any loose spoilage. Do not vacuum wet areas. | All the accumulated deposits should have been removed. Mat should have a spot free clean appearance. | 1x daily or as required. |
3 | Agent should be spread but not close to walls ready for brushing machine. | The carpet is free of stains, spots, scuffs or scratches on traffic lanes around furniture and at pivot points. | |
4 | Apply the hose cleaner to the surface of the carpet approximately 1kg to 13m.DO NOT allow too long a period before brushing the “Hose” sponges into the carpet surface or solvent will vaporize. | ||
5 | Work the host sponges into the carpet working across the surface in a uniform motion, overlapping each pass. | ||
6 | Short back and forth motions should should be used sponges should have been worked thoroughly through the carpet fiber. | ||
7 | When “sponges” dry vacuum the carpet thoroughly using a vacuum cleaner with a power head. Clean vacuum and equipment after use. This includes power cords and fittings. | ||
8 | Cleaning sponges should be vacuum away and carpet should be vacuum away and carpet should exhibit and even clean appearance. |
TOOLS & EQUIPMENT REQUIRED: Extraction machine with spray jet or complete disc machine with soft brush pad and holder, electric extension cord with 3 pin plug, spot remover chemical, dusters, vacuum machine and chemicals for shampooing carpet cleaning, air blower for drying carpet, caution signage.






